Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, we can diagnose and repair sensor issues the same day you call. Our technicians carry common sensor parts on their trucks, so repairs typically take 30-60 minutes once we arrive. If your sensors need replacement, we stock all major brands and can usually complete the job in one visit.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Sensor issues are commonly caused by: misalignment from bumps or vibration, dirty lenses blocking the infrared beam, sun interference during certain times of day, damaged wiring from pests or weather, and age-related wear. Regular maintenance can prevent most sensor problems before they occur.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We partner with several financing companies to offer flexible payment options for commercial garage door installations. We offer 0% APR for qualified buyers on terms up to 18 months, and longer-term financing options are available. Contact us for a free quote and financing pre-approval.

Question 4

What is your warranty on repairs and installations?

Accepted Answer

We offer a comprehensive 3-year warranty on all work performed. This covers both parts and labor, giving you complete peace of mind. Our warranty is backed by our money-back guarantee - if you're not satisfied, we'll make it right.

Question 5

Do you provide emergency service on weekends and holidays?

Accepted Answer

Absolutely! We're on-call 24/7, 365 days a year. Whether it's a Sunday morning or a holiday, our emergency team is ready to respond. We don't charge extra for weekend service calls because we understand garage door emergencies don't wait for business hours.

Question 6

How long does a typical garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours for a single door and 5-7 hours for a double door. This includes removal of the old door, installation of the new door and hardware, opener setup, and safety testing. Commercial installations may take longer depending on complexity.

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